QMS-Automation using PowerApps
Automate your QMS Processes using Microsoft 365 & PowerApps
Service Description
Use your current Microsoft 365 to manage all QMS documents with version control and approval workflows, track CAPAs, non-conformances, complaints and audit findings. Automate SAHPRA device registration tracking and license renewals. Manage supplier qualification and vendor assessments. Schedule and record internal audits and Management Reviews. Track training records and competency sign-offs. Monitor Post-Market and Vigilance reporting obligations. Generate real-time compliance dashboards and reports.
Cancellation Policy
1. Bookings, Cancellations, and Rescheduling 1.1 Booking Confirmation A booking is confirmed once payment has been received and you receive a confirmation notification through the Site's booking system. 1.2 Cancellation Notice ● Consultations (Discovery Call, QMS Automation consultation): You may cancel or reschedule free of charge if you notify us at least 24 hours before the scheduled start time. ● ISO 13485:2016 Awareness Course: You may cancel or reschedule free of charge if you notify us at least 24 hours before the scheduled start time. 1.3 Late Cancellations and No-Shows ● Cancellations or reschedule requests received less than 24 hours before the scheduled start time will not be entitled to a refund, but we will make reasonable efforts to offer one complimentary rescheduling to an alternative date, at our discretion. ● Failure to attend a booked session without prior notice ("no-show") will be treated as a late cancellation and is non-refundable. 1.4 Cancellations by MADI Agency If we need to cancel or reschedule a booking (e.g. due to illness, unforeseen circumstances, or insufficient enrolment for a course), we will notify you as soon as possible and offer either a full refund or an alternative date at no additional cost. 1.5 How to Cancel or Reschedule Cancellation or rescheduling requests must be sent by email to cebisile@madi-agency.net or via the contact details provided on the Site, quoting your booking reference. 2. Refund Policy 2.1 Booking Services ● Refunds for consultations and the Awareness Course follow the cancellation notice periods set out in above. ● Where a refund is due, it will be processed back to the original PayFast payment method within 7–10 business days. ● No refunds are given for sessions that have already commenced or been delivered.
Contact Details
66 Hobart Rd, Bryanston, Sandton, South Africa
0784213255
cebisilemadi@gmail.com